Return & Refund Policy (Saree Products)

We want you to have a smooth and satisfying shopping experience. Please review our return and refund guidelines carefully before placing your order.

1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect products.
• The request must be raised within 3 days of delivery.
• The saree must be unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.

2. Non-Returnable Items

• Sarees that have been worn, washed, or altered.
• Products without original tags or packaging.
• Items purchased during clearance or special sale (unless damaged or defective).

3. Return Process

• To initiate a return, contact customer support at sareetav@gamil.com with your order details and clear images of the product.
• Once approved, instructions for return pickup or shipping will be provided.
• Ensure the product is securely packed to avoid damage during transit.

4. Refund Policy

• Refunds will be processed only after the returned product is received and inspected.
• If approved, the refund will be issued to the original payment method within 5–7 business days.
• In case of Cash on Delivery (COD) orders, refund will be processed via bank transfer; bank details must be provided correctly.

5. Exchange Policy

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be issued instead.

6. Shipping Charges

• Shipping fees are non-refundable unless the return is due to a damaged, defective, or incorrect product.

7. Important Notes

• Slight color variations may occur due to lighting and screen differences; such cases are not considered defects.
• Handloom or handcrafted sarees may have minor irregularities, which are part of their unique nature and not defects.

For any questions or assistance, please contact customer support at sareetav@gamil.com.